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Holiday Rentals in Axarquia

Your holiday contract
When you make a booking you guarantee that you have the authority to accept and do accept on behalf of your party the terms of these booking conditions. You must be at least 21 years old to make a booking with us. 

Paying for your holiday

You must pay a deposit of 25% of the price of the villa. The balance of your holiday price must be paid at least eight weeks before departure. If you fail to pay in full eight weeks before departure your holiday will be cancelled and you will lose your deposit. If you book within eight weeks prior to departure this will be classed as a late booking and we must receive full payment before we can confirm your booking.

Security Deposit

A holding deposit to cover damages of 200.00 gbp will be requested on arrival. A credit card or debit card can be used as security. Should you or any member of your party be responsible for any breakages, loss or damage of any item of the property, loss of keys or additional cleaning has been necessary a charge will be enforced. Your security deposit will be refunded 14 days after you depart the villa. 

Your holiday price

Prices are based on per villa per week in pounds. We reserve the right to change prices during the holiday season, depending on the availability of places.

If you change your booking
If, after our confirmation has been issued, you wish to change your travel arrangements in any way, for example your chosen departure date or accommodation, we will do our utmost to make these changes but it may not always be possible. Any request for changes to be made must be in writing from the person who made the booking. We will help you to make any other changes, but your booking will incur a 20.00 gbp administration fee per change. If you make a number of changes to the same booking, we will only make a reasonable overall charge. Any changes you make within 6 weeks of your departure will be treated as a cancellation and the cancellation charges shown in the section "If you cancel your holiday" may apply. 

If you cancel your holiday
Cancellation takes effect on the date we receive a letter, email or fax. If you cancel after we confirm your booking, you must compensate us for losses, as we incur costs from the moment you make the booking. The closer your cancellation is to the departure date, the less likely we are to recover the costs by re-selling the holiday. Our cancellation charges therefore increase as the departure date approaches, as shown below.
If you have to cancel for a reason covered by your insurance policy, you should be able to recover the cancellation charges. Claims must be made directly to the insurance company concerned.
The following cancellation charges apply:
More than 8 weeks prior to departure – 25% deposit.
56 – 43 days prior to departure 30% of the cost of your holiday or loss of deposit whichever is greater.
42 – 29 days prior to departure 50% of the cost of your holiday or loss of deposit whichever is greater.
28 – 22 days prior to departure 70% of the cost of your holiday
21 – 15 days prior to departure 90% of the cost of your holiday
14 – 0 days prior to departure 100% of the cost of your holiday
 
Arrival and Departure Times
The rental is from 16:00 on the day of arrival, to 10:00 on the day of departure, any variation of these times is by prior arrangement only.  Please leave the property and all kitchen equipment, clean and tidy with the inventory complete.  Should you fail to do so and extra cleaners are employed or items of the inventory replaced, then there may be an additional charge.  The maximum occupancy must not exceed the number of beds stated in our information, unless prior permission is given for a baby in a travel cot or similar.
 
Your accommodation
This is reserved exclusively for the people named on the confirmation and no other persons are permitted to stay at the accommodation unless this has been agreed with us in writing and appropriate payments made (if applicable). Should you or any member of your party be responsible for any breakages, loss or damage of any item of the property or additional cleaning has been necessary, a charge will taken from your security deposit. 

Behaviour

At all times during your holiday, you are expected to have consideration for other third parties. If in the opinion of ourselves, accommodation owner or other person in authority, you are or appear to be behaving in such a way as to cause, or to be likely to cause, danger, distress, annoyance or damage to property, either ourselves or the supplier concerned may terminate your holiday arrangements. In this situation, we will have no further liability to you and will not be responsible for meeting any expenses you incur as a result, making any refund or paying any compensation. In addition, you will be responsible for any expenses we incur as a result of your behaviour. 

Key collection
You will sent details of where to pick keys up within 8 weeks before you arrive. Depending on what time you arrive you may be personally meet by a local representative or keys and directions will be left in a designated point if your flight is arrival in the evening.

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